Emergency Response Management for Airlines

Full time
5 days / 40 hours
Part time:
Theoretical course
40 hours
Flight training
N/A

About The Course

When an aircraft accident or serious incident happens, an airline has minutes to activate its plan, mobilise its people and take care of passengers, crew and families. This five-day, IATA-aligned course gives emergency response managers, their deputies and departmental leaders the knowledge and practical skills to build, run and test the airline's Emergency Response Plan (ERP): the Emergency Response Organization, station and Go-team response, family assistance, staff training and exercises. A multi-stage emergency response simulation on the last two days lets participants practise under time pressure with limited resources.

Course format

Classroom €1,800

Online live €1,000

€10,800 for up to 12 participants (fixed minimum — still due if fewer than 12), then €900 per extra person. The group price covers up to 12 participants at your premises or online. Travel, accommodation and per diem for the instructor(s) are charged at cost when delivery requires travel. Enquiries: info@flightacademy.ge

Registration information

Enquire at info@flightacademy.ge with course name, preferred format and number of participants

From €1,000 (lowest of classroom and online live)

What you will learn

Describe the fundamentals of emergency planning and response
Explain the ERP organization, network, regulatory framework and alarm concepts
Apply ICAO, EU/EASA and State requirements for an airline ERP
Identify the cornerstones of an Emergency Response Organization: command and leadership, care, communication
Plan station emergency response and Go-team activities
Draft an ERP, coordinate the parties involved and train staff for an emergency
Design and run ERP exercises and identify areas for improvement

Course content

Day 1: ERP fundamentals and regulation: emergencies versus crises, ERP organization and network, ICAO, EU/EASA and IOSA requirements, ERP within the SMS

Day 2: Alarm, the plan and the command centre: alarm and notification chains, structure of the ERP, command centre missions, emergency response facilities, finance and legal issues

Day 3: Stations, Go-teams and humanitarian response: station emergency response plans, Go-team organization, special assistance teams, inquiry centre and Family Assistance Centre, passenger and crew lists

Day 4: Communication, training and exercises: crisis communication basics for the ERP, training and instructing staff, designing tabletop, functional and full-scale exercises, simulation part 1

Day 5: Emergency response simulation and assessment: full simulation part 2, debrief and lessons learned, post-emergency phase and the link to business continuity, final exam

Who should attend

Emergency response planning managers and their deputies; emergency directors and command centre coordinators; Go-team leaders, station managers and special assistance managers; flight and ground operations managers and safety managers; departmental leaders and subject matter experts of airlines

Certificate awarded

Certificate of completion

Exam information

Will be conducted in Georgia at 1 of these 6 Airports depending on weather and flight tasking.

Natakhtari

Batumi

Tbilisi

Telavi

Kutaisi

Amrolauri

FAQ

Do I need a visa to study in Georgia?

Citizens of many CIS and European countries can enter Georgia without a visa and stay here for up to one year. We can help with an invitation if needed.

Where does the training take place?

The theoretical part (if needed) is conducted online. The flight training takes place at Natakhtari Airfield (Georgia).

Is it possible to pay for the training in installments?

Yes. All courses are paid in stages — you only pay for the current module (PPL, flight hours, etc.).

Do you provide student accommodation?

Yes. We offer accommodation either directly at the airfield or nearby Mtskheta area.

What level of English do I need?

A basic level is enough to start. Aviation English (ICAO) exam will be required — we help organize it online.

I have never flown before. Can I start from scratch?

No. For CPL(A) you must already have a PPL(A) license. If you don’t have it yet, start with PPL(A) course.

Can I start training without a medical certificate?

You will need a Class 1 Medical Certificate for CPL(A) practical training and licensing.

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