Learn how to develop, implement and maintain a State Safety Program (SSP) n compliance with the relevant ICAO Standards and Recommended Practices (SARPs), namely with ICAO Annex 19 and Doc 9859. An SSP provides the framework for a State to oversee aviation safety, including the effective implementation and oversight of Safety Management Systems (SMS) by service providers. In this course you will understand how to implement the four main SSP components: State safety policy and objectives; State safety risk management; State safety assurance; and State safety promotion. You will also learn how to put each component into practice and monitor its progress, in line with international obligations, ICAO’s USOAP audit requirements, and nationally established safety objectives.

This course provides you with a practical understanding of the systems and tools that organizations have or should have in place that are intended to manage safety risk and reduce the occurrence of incidents and accidents. The course also provides you with knowledge and tools that can be used when assigned responsibilities associated with internal incident investigations.

During the five days of the airline safety investigation course, airline staff members will learn how to participate in an aircraft accident and serious incident investigation, in accordance with ICAO Annex 13 Standards. You will also learn about the concepts, techniques and tools necessary for your airline to conduct effective internal safety investigations. Special attention is given to understanding the underlying causes of accidents and incidents in order to improve safety and prevent future occurrences.

Gain fundamental knowledge about aviation operations that will help you understand the requirements to succeed as a flight operations management team member. During this 5-day training, you will have a better understanding of the organization of a flight operations department, management systems and human factors application as it relates to organizational structure, defined roles and duties. You will also be able to identify efficiencies that contribute to better performance of duties and responsibilities within the flight operations department at an Airline Operations Centre (AOC).

Fatigue degrades various types of human performance and is inevitable in a 24/7 industry like aviation. It is a very real hazard that is a prime causal factor in many accidents and is associated with many functions of operations. Regulators therefore require that fatigue be included in safety analysis. Consequently, more and more airlines, ANSPs and service providers are actively managing fatigue. This e-Learning course on Fatigue Management will provide you with foundational knowledge in the domain. You will gain a clear understanding that fatigue cannot be eliminated, so it must be managed. Learn how to analyze and mitigate fatigue to reduce the exposure to accidents and manage your operations in relation to fatigue risk. Among others, this will enable you to know where you can increase duty and where you need to reduce it.

This e-learning course offers media-rich interactive online activities designed to provide you with foundational knowledge of Flight Data Analysis (FDA). You will learn about the regulations and industry standards that govern FDA, the key concepts and terminologies in FDA, and discover the technology that is required to record, share and analyze flight data. Finally, you will learn about the importance of Just Culture in a company’s FDA program and some the basic principles and requirements for data and information protection.

Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises.

Gain fundamental knowledge about aviation operations that will help you understand the requirements to succeed as a flight operations management team member. During this 4-day training, you will have a better understanding of the organization of a flight operations department, management systems and human factors application as it relates to organizational structure, defined roles and duties. You will also be able to identify efficiencies that contribute to better performance of duties and responsibilities within the flight operations department at an Airline Operations Centre (AOC).

The study of Human Factors is about understanding human behavior and performance. When applied to aviation operations, Human Factors knowledge is used to optimize the fit between people and the systems in which they work in order to improve safety and performance. Gain a comprehensive overview of the effect and management of Human Factors in aviation with this IATA foundation course. The operational Human Factors knowledge gained on this course can also be applied to safety investigation activities..